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ABSTRACT

Background: This study enrolled in a prospect searches the factors associated in a management of human resources that have an impact on the care quality of health in Kalemie general hospital. Soundness nursing quality would have to be a major concern of constitutions of health. If numerous actions were effected to improve the quality of nursing on different aspects like the drugs, the hardware, and the proceedings, it would seem that a loud margin of progression prevails. We calculate besides count wanted for the cardinal role acted by the staff in the rescue in the nursing, the human resources management, impact on soundness nursing quality can have a forte. East lists us in management perspective of human resources. Obhective: the object of our search, is to determine the impact of the management of the human resources on soundness nursing quality to Kalemie general hospital. To say this, we thought that the flimsiness of health carefulnesses given in this sanitary constitution would be owed an irrational administration human resources. This work 'originality on the fact that we are the only to rate it rests impact of the management of human resource fulnesses on nursing quality of health in the city of Kalemie. In this respect, it is of administrators responsibility to allow of all for aspects of the resource management that integrate dimensions other as the single performances it is inexpensive and financial. Methds: To herd this report together, we have procedured to an exhaustive sampling, with like canvas base of 62 subjects. And to reap the data, we set on field, using a rack observation and questionnaire of investigation. Results: After analysis and data treatment has our ownership, we arrived at the following results : In relation with the motive of the staff : The staff of the Kalemie general hospital is demotivated because most of them have more than 5 limbs' family size, lives has a distance moreover In the 3 kilometers from the hospital; more than 3 years do not have salary nor a premium of encouragement in which someone did not tell «Good Job!» and that already have fact Without promotion. More of elements that show that it is more difficult for more tell staff to lead better to the assignment that someone confided to it. In relation with the factors associated to the management of the human resources that are of soundness base of the insufficient quality of nursings in this hospital: No agent was submitted to the test of hire before integrating The nursing 'team of this sanitary institution; 98, 4 percent of agents in the structure work, without knowing neither their places nor their limits, but involve in a meaning shows that shows The staff works, without never having Be resigned performances appraisal, Agents cause decades to this structure breast, without having rebuilding holiday. The ones who must come in mail always come very late, pushing the ones who worked before them to leave beyond in hours imagined by the law. Things consequences to this level are tamed in relation with the qualification, the demeanor, as well as the experience of the staff in load of mention carefulnesses of a soundness in this general hospital: Really, The nursing personnel found in this hospital is skilled regarding which about the look of the 'senior status of the nursing staff, but, refers to reports level and has an experience. The continuing Training destined to strengthen its capability, to inform the staff about the new processing methods, about the new protocols, on the 'new merchandises use, poses a problem within Structure. Also the behavior of the nursing staff towards patients has to be changed on improving, even though 'hands of the staff constitutes plethora in some services.
Key Words: Irrational Management, Human Resources, Quality Carefulness.